+61-2-8417-2372 (ID:293784)
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Customer Support


Context Help

If you lose your way inside our Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A pop-up menu will appear. It includes detailed information about all the actions that you can perform on that particular page. Each popup appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge selection of how-to video clips explaining how to use our hosting Control Panel. They're intended for those of you who want to see how things are being done rather than only reading articles. In this way, everyone can swiftly find their way around our Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the answer you need, examine our extensive FAQ section, which comprises questions asked by real individuals and offers practical solutions. We frequently update our Frequently Asked Questions section with new entries so as to encompass all the innovations and new additions to our hosting platform.

Ticketing System

If you still can't find the solution you searching for in the FAQ section either, you can get in touch with our great team of tech support engineers available 24x7x365 and eager to assist you with any problem. Each trouble ticket you send will be answered within 1 hour (the average support ticket response time is just 20 mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 293784

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com

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